Refund Policy
We’d like you to be thrilled with your purchase!
If you are not content with your item or if it’s damaged or doesn’t fit, we will graciously accept your returns, as long as we receive an email from you within 5 days of you receiving the item. Additionally, once an arrangement is made, we need to receive the item back within 14 days of correspondence.
If you are exchanging the item due to a sizing issue, please let us know this before you ship the item back to us, so that we can make sure that we have the proper size or color in stock for you. If we don’t have the proper size or color in stock, let us know if you’d prefer a replacement item featuring an alternative design.
We want to make sure that you’re happy with your purchase and our service, but we do need to hear from you via email before you ship the returned merchandise. Please contact help@whiskeyrivertees.com with the request and for further details.
Your item will be exchanged or refunded (minus the original shipping cost), as long as:
- You communicated with us within 5 days of receipt of your item.
- The item is in perfect condition, has not been worn, and with tags intact (if applicable).
- We receive the item back within 14 days of correspondence.
We are not responsible for the payment of the return shipping, however, if you are exchanging an item for another one, and add an additional purchase, we will ship the items back to you for free!
All sale items are final and not eligible for returns.
Please take note, that until your item is in our hands, we cannot be responsible for it. Consider adding a tracking feature to your return packages.
Thanks for your purchase and support and let us know how we can help!